Manager, Client Delivery
Core
Leading client delivery operations by coordinating service activities, resolving client inquiries, and ensuring consistent execution of delivery standards for healthcare clients.
Role type
Manager, Client Delivery
Builds
Client service delivery, operational outcomes, and client-facing reporting
Domain
Healthcare Revenue Cycle Management (RCM)
Deliverable
client delivery
Required skills
Client relationship management, service issue resolution, KPI monitoring, cross-functional partnership, data analysis, reporting development
Preferred skills
Healthcare RCM experience, client-facing communication, analytical problem-solving, Microsoft Excel, Power BI
Responsibilities
Build and maintain long-term client relationships, manage client meetings and deliverables, monitor client health and KPIs, partner cross-functionally to address client needs, communicate audit or data integrity concerns, contribute to internal initiatives
Seniority
Manager, hands-on leadership
