Part Time Patient Registration Customer Service Representative
Core
First point of contact for patients, managing phone calls and computer-based check-ins to ensure fast, compassionate, and accurate access to care.
Role type
Part-time Patient Registration Customer Service Representative
Builds
Patient registration workflows and front-desk operations for hospitals and health systems
Domain
Healthcare / Patient Access
Deliverable
product features
Required skills
Customer service, Communication, Multitasking, Attention to detail, Insurance verification, Data entry
Responsibilities
Answer phones and gather accurate patient information, Navigate diverse insurance plans and coverage details, Enter demographics and medical data, Collect co-pays and provide cost estimates, Collaborate with nurses and physicians to ensure smooth patient flow, Provide calm support to anxious or unwell individuals