Customer Service Representative - Overnight Patient Representative
Core
Patient Registration Representative assisting patients with hospital check-in, data intake, and insurance verification in a fast-paced clinical environment.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration records and insurance verification data for hospital admission
Domain
Healthcare / Revenue Cycle
Required skills
Customer service, multi-tasking, phone handling, computer proficiency, typing speed, data entry, empathy, adaptability
Preferred skills
Medical experience
Responsibilities
Answer phones and intake patient information, collect and verify patient and insurance details, assist patients with registration in a busy environment, listen to patient concerns and build rapport, work across multiple screens and programs simultaneously
Seniority
Entry-level