US-Patient Registration Representative - Emergency Department
Core
First point of contact for patients in the Emergency Department, verifying insurance coverage and managing financial responsibilities to ensure fast, compassionate access to care.
Role type
Frontline healthcare customer service representative (patient registration)
Builds
Patient access and revenue cycle operations for hospitals and health systems
Domain
Healthcare administration / Emergency Department operations
Required skills
Insurance verification, multitasking, time management, problem-solving, attention to detail, reliability
Preferred skills
Bilingual capabilities
Responsibilities
Verify patient insurance coverage accurately, support collection efforts, resolve insurance-related issues, communicate with patients and internal departments, collaborate with clinical teams for patient flow, participate in on-call rotation
Seniority
Entry-level to Individual Contributor