Part Time Patient Registration Customer Service Representative
Core
First point of contact for patients, ensuring fast, compassionate, and accurate access to care by managing check-in processes and registration.
Role type
Part-time Patient Registration Customer Service Representative
Builds
Patient registration workflows and access to care
Domain
Healthcare / Hospital Operations
Required skills
Customer service, Communication, Interpersonal skills, Multitasking, Attention to detail, Phone handling, Data entry, Insurance navigation, Demographics collection, Cost estimation
Preferred skills
Patient access experience, Medical registration, Insurance verification, Front desk experience
Technologies
Multiple computer systems
Responsibilities
Assist patients and families with the check-in process, Answer phones and gather accurate patient information, Navigate diverse insurance plans and coverage details, Enter demographics and medical data, Collect co-pays and provide cost estimates, Collaborate with nurses, physicians, and care teams
Seniority
Entry-level, Part-time