US-Patient Access Assoc II
Core
Interact with hospital patients and insurance companies via phone, web, or fax to update medical records and obtain benefit/pre-certification authorizations.
Role type
Patient Access Associate
Builds
Patient financial and administrative workflows for hospitals and health systems
Domain
Healthcare revenue cycle management
Deliverable
client delivery
Required skills
telephone communication, electronic data entry, customer service, insurance verification, scripting adherence
Responsibilities
Update patient medical records via phone, initiate contact with insurance companies for authorization, provide customer service, mentor new hires, lead local team responsibilities
Seniority
Individual Contributor, 2+ years experience