Embedded ROI Specialist
Core
Process medical record requests by taking calls from patients, insurance companies, and attorneys to provide medical status information.
Role type
Data entry specialist (Release of Information)
Builds
Medical status reports and patient record disclosures
Domain
Healthcare / Health Information Management
Deliverable
client delivery
Required skills
Data entry, EMR systems navigation, Windows applications (Word, Excel, Outlook), high-volume processing, attention to detail, confidentiality compliance
Preferred skills
Healthcare environment experience, Release of Information setting experience
Responsibilities
Answering calls from patients, insurers, and attorneys; entering accurate data into multiple platforms; meeting CPH (Charts Per Hour) metrics; reporting technical difficulties and security breaches; adhering to HIPAA regulations and company policies.
Seniority
Entry-level, individual contributor