Patient Access Associate I
Core
Patient Registration - Customer Service Representative helping patients check into hospitals by collecting intake information, answering questions, and building trust during registration.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration data and intake records for hospital check-ins
Domain
Healthcare / Hospital Operations
Required skills
Customer service, Multi-tasking, Computer literacy, Phone handling, Typing speed, Data entry accuracy, Compassion/Empathy, Adaptability to fast-paced environments, Handling patient anxiety
Preferred skills
Medical experience
Responsibilities
Answering phones and working on computers to intake patient information in a busy environment, Listening to patients to address fears and concerns, Collecting patient and insurance information accurately, Working quickly in a fast-paced environment with frequent interruptions
Seniority
Entry-level