Team Lead, Patient Registration Representative - Full Time - OVERNIGHT - Ascension St Vincent's Health Center - St Johns
Based in United States
Core
Shift lead for a Customer Service team helping patients check into a hospital, overseeing performance metrics and daily operations.
Role type
Team Lead, Patient Registration
Builds
Patient registration and check-in processes
Domain
Healthcare / Revenue Cycle
Required skills
Multi-tasking, quick study with technology, typing, phone answering, coaching staff, quality assurance, patient privacy compliance
Preferred skills
High School Diploma or GED, 6 months experience in comparable role
Responsibilities
Ensure team meets production standards and deadlines; Utilize departmental resources efficiently; Coach, train, and evaluate patient account representatives; Maintain positive departmental culture and team engagement.
Seniority
Individual Contributor, Lead