Customer Service Representative - Patient Registration. Part-Time AM & PM
Core
Frontline healthcare customer service role registering patients in an Emergency Department, ensuring fast and accurate access to care.
Role type
Patient Access Representative (Emergency Department)
Builds
Patient registration workflow and smooth patient flow in an ED setting
Domain
Healthcare / Emergency Medicine
Required skills
Customer service, communication, multitasking, attention to detail, insurance navigation, data entry
Preferred skills
Patient access experience, medical registration, front desk experience
Responsibilities
Assist patients and families with the check-in process, answer phones and gather patient information, navigate diverse insurance plans, enter demographics and medical data, collect co-pays, collaborate with nurses and physicians
Seniority
Entry-level, trainable