Part Time Patient Customer Service Representative
Core
First point of contact for patients during hospital registration, guiding them through intake, insurance verification, and data collection in a fast-paced environment.
Role type
Part-time Patient Registration Customer Service Representative
Builds
Patient registration workflows and accurate intake data for hospital admission
Domain
Healthcare / Hospital Operations
Deliverable
product features
Required skills
Customer service experience, ability to work in fast-paced environments, accuracy in data gathering, phone communication, computer system navigation
Preferred skills
Medical or healthcare experience
Technologies
Multiple computer systems for patient registration
Responsibilities
Register patients efficiently, answer phones and gather information, assist anxious or confused patients, navigate diverse insurance plans, adapt to interruptions from clinical teams, build rapport with patients
