Patient Service Representative I -AHWFB High Point - Behavioral Medicine Eastchester
Core
Front-desk administrative role managing patient intake, registration, insurance verification, and financial clearance for behavioral health appointments.
Role type
Patient Service Representative (Administrative)
Builds
Patient registration workflows and financial clearance processes
Domain
Healthcare / Behavioral Medicine
Deliverable
client delivery
Required skills
Patient registration, insurance verification, financial clearance, data entry, customer service, scheduling, medical terminology, Microsoft Office (Outlook, Word, Excel), ADT software
Preferred skills
Patient access experience, billing experience, certified medical assistant certification
Technologies
Microsoft Outlook, Word, Excel, ADT software
Responsibilities
Greet patients and monitor patient flow; complete registration for walk-in patients; verify and update demographic and insurance information; verify insurance benefits and collect patient financial liability; identify patients needing financial assistance; perform visit closure and schedule follow-ups; maintain knowledge of Medicare, Medicaid, and third-party payer policies.
Seniority
Entry-level, individual contributor