Program Manager - IT-2
Core
Lead the Global Business Relationship Management (BRM) practice to align IT strategies with business needs across Revenue Cycle Operations, Solutions, and Corporate environments.
Role type
Senior IT Business Relationship Manager
Builds
Converged IT and business functions, standardized roadmaps, and aligned project portfolios for healthcare revenue cycle systems.
Domain
Healthcare Revenue Cycle Management (RCM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure
Required skills
Executive relationship management, business strategy alignment, requirements definition, process mapping, application rationalization, stakeholder influence, project prioritization, IT strategy development, solution research, roadmap management
Preferred skills
Production support experience, Revenue Cycle Management domain knowledge, PMP/PRINCE2/CSM certifications, Salesforce/Workday/ServiceNow familiarity
Technologies
Salesforce, Workday, ServiceNow, MS Project Online, Jira, Confluence, R1 technology stack
Responsibilities
Own executive-level relationships across IT, HR, finance, and legal; document business pain points and capability gaps; facilitate communication between IT and business SMEs; drive technical strategy based on business viewpoints; establish priorities for IT initiatives; identify process improvements and tangible benefits; standardize and prioritize IT projects; update project portfolios and roadmaps based on emerging trends.
Seniority
Senior, hands-on IC with strategic leadership
