Customer Service Representative - Part Time Patient Registration
Core
Patient registration and intake support for hospital patients, collecting information accurately while addressing patient fears and concerns during check-in.
Role type
Customer Service Representative (Patient Registration)
Builds
Patient registration workflows and data intake for hospital admissions
Domain
Healthcare / Hospital Operations
Required skills
Customer service experience, multi-tasking, technology proficiency, typing speed, phone handling, data entry accuracy, empathy, adaptability to fast-paced environments
Preferred skills
Medical experience
Responsibilities
Answer phones and work on computers to intake patient information, collect patient and insurance details, assist patients with registration in a busy environment, listen to patients to ease anxiety and build rapport, work across multiple screens and programs simultaneously, handle emergent interruptions from clinicians
Seniority
Entry-level, part-time