Field Service Technican
Core
On-site and remote advanced repair, troubleshooting, and maintenance of hardware systems for customers, including executing recalls and providing training.
Role type
Senior IC Field Service Technician (Hardware)
Builds
Hardware repairs and maintenance for OTTO Motors production systems
Domain
Industrial automation / Robotics / Manufacturing
Required skills
Hardware repair, troubleshooting, system auditing, preventative maintenance, recall execution, training delivery, workflow review
Preferred skills
Linux (Ubuntu), ROS, C/C++/Python, Comptia A+/Network+, networking/wireless troubleshooting, electrical system debugging, mechanical aptitude, software system integration
Technologies
Linux, ROS, C, C++, Python
Responsibilities
Support and repair existing customer deployments, audit systems for optimal functionality, deliver training to partners and end-users, execute recalls on deployed hardware, provide feedback to internal teams, review customer workflow and database systems
Seniority
Mid-level, hands-on IC
