Co-op, Technical Sales (OTTO by Rockwell Automation)
Core
Support technical sales operations for advanced robotics and automation systems by handling customer inquiries, processing orders, and providing product information.
Role type
Entry-level technical sales co-op
Builds
Customer relationships and sales operations for industrial automation solutions
Domain
Industrial automation, robotics, manufacturing technology
Deliverable
client delivery
Required skills
Customer communication, order processing, data management, technical translation, collaboration
Preferred skills
Robotics/automation knowledge, CRM proficiency, analytical skills, independent work
Technologies
Salesforce, Excel, internal databases
Responsibilities
Handle incoming customer inquiries via email, phone, and online channels; assist with outreach campaigns and follow-ups; process customer orders accurately; provide product information, pricing, and availability; resolve customer issues and escalate complex challenges; maintain customer records in internal databases; collaborate with engineering, product, and marketing teams; participate in sales operations projects.
Seniority
Co-op, entry-level