Management Analyst I
Core
Professional services role managing statewide 9-1-1 system databases, supporting office functions, and handling external communications for the Emergency Services Communication Bureau.
Role type
Management Analyst I (Systems Coordinator)
Builds
9-1-1 communication network and dispatch protocols
Domain
Public Safety / Emergency Services / Government
Deliverable
dashboards & analysis
Required skills
System analysis, report preparation, policy recommendation, stakeholder communication, manual development, public education coordination
Preferred skills
Website design, CMS familiarity, 9-1-1 experience
Responsibilities
Research and resolve 9-1-1 location discrepancy reports, conduct management reviews of Bureau rules compliance, develop and update operational manuals, prepare and track official correspondence, coordinate public education materials, serve as Recorder for 9-1-1 Advisory Council
Seniority
Entry-level to Mid-level, limited supervision