Out of State Registration Processing Associate - Bureau of Motor Vehicles
Core
Administrative and office support for the Registration Section, processing compliance, verifying documents, and managing customer inquiries via phone, email, and in-person.
Role type
Customer Representative Associate II (Administrative/Compliance)
Builds
Accurate registration records and revenue reconciliation for the Bureau of Motor Vehicles
Domain
Public Sector / Motor Vehicle Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
document verification, data entry, revenue reconciliation, report generation, customer service, regulatory compliance knowledge, Microsoft Office proficiency, time management
Preferred skills
digital fluency, process improvement, independent judgment, data coding and computation
Technologies
Microsoft Office (Word, Excel, Access, Outlook, PowerPoint), Internet, Bureau of Motor Vehicle computer systems
Responsibilities
Review and process registration applications and compliance documents; collect, validate, and reconcile revenue; respond to customer inquiries via telephone, email, and in-person; verify and update computer records; generate reports and correspondence; certify records for law enforcement.
Seniority
Entry-level to Mid-level, hands-on IC
