Business Analyst
Based in United StatesNo visa sponsorship
Core
Manage business entities (accounts), provide operational and coaching support to ensure KPI compliance, and act as a client representative to improve customer experience.
Role type
Business Analyst (Client Operations & Support)
Builds
Operational support and coaching for business entities
Domain
Logistics / Rental Services
Deliverable
dashboards & analysis
Required skills
Data analysis, problem-solving, active listening, client relationship management, adaptability, product knowledge
Responsibilities
Communicate with clients to understand and address needs, build strong client relationships, collaborate with internal departments, resolve complaints, track processes, collect and analyze consumer behavior data.