Patient Service Representative I - AHWFB High Point - Quaker Lane Pediatrics
Core
Front-desk administrative support for pediatric patients, handling scheduling, registration, insurance verification, and financial clearance.
Role type
Patient Service Representative
Builds
Patient access workflows and financial clearance processes for Quaker Lane Pediatrics
Domain
Healthcare / Pediatrics
Deliverable
client delivery
Required skills
Patient registration, insurance verification, financial liability calculation, data entry, Microsoft Office (Outlook, Word, Excel), ADT software, medical terminology, HIPAA compliance
Preferred skills
Patient access experience, billing experience, certified medical assistant certification
Technologies
Microsoft Outlook, Microsoft Word, Microsoft Excel, ADT software
Responsibilities
Greet patients and monitor patient flow; Complete registration for walk-in patients; Verify insurance benefits and collect out-of-pocket liabilities; Identify patients needing financial assistance; Perform visit closure and schedule follow-ups; Maintain knowledge of Medicare, Medicaid, and third-party payer policies.
Seniority
Entry-level, individual contributor