Omni Commerce Lead
Core
Lead strategy, performance, and execution across omni-commerce programs including Same-Day Delivery, Pickup, Ship-to-Home, and Marketplace channels to drive customer acquisition, engagement, conversion, and revenue growth.
Role type
Senior IC omni-commerce lead
Builds
Omni-channel growth initiatives, marketplace partnerships, and customer purchase journey enhancements
Domain
Retail / Digital Commerce
Deliverable
product features
Required skills
Business case development, go-to-market strategy, cross-functional leadership, performance analysis, customer journey optimization, pricing and promotions strategy, KPI tracking, vendor and partner coordination, executive reporting
Preferred skills
Digital commerce or omni-channel program experience in retail, Same Day Delivery/Pickup/Ship to Home/Marketplace program experience, familiarity with AI tools
Technologies
Microsoft Excel, PowerPoint, reporting/analytics tools
Responsibilities
Develop business cases and define go-to-market/eCommerce strategies; Own omni-commerce marketplace strategy and optimize partnerships; Lead performance analysis across omni-channel programs; Optimize the omni-channel customer purchase journey; Execute pricing, promotions, and merchandising strategy; Track and report key performance metrics; Lead cross-functional initiatives for channel launches and enhancements; Identify opportunities for continuous improvement using data-driven insights
Seniority
Senior, hands-on IC