Account Representative
Core
Support daily operations and process improvements within a corporate Accounts Payable environment by editing invoices, researching payments, and resolving unapplied funds.
Role type
Account Representative (Accounts Payable/Credit Administration)
Builds
Corporate account billing corrections, payment processing, and credit risk containment
Domain
Logistics / Corporate Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
invoice editing, payment research, unapplied fund resolution, creditworthiness evaluation, delinquent account forwarding, inbound call handling, outbound collection calls, billing error identification, credit scoring models, financial analysis
Preferred skills
collections experience, Microsoft Office Suite proficiency, Excel expertise
Technologies
SAP, Microsoft Office Suite, Excel
Responsibilities
Take inbound calls from corporate customers and associates to research/resolve billing issues; Make outbound collection calls on past-due corporate accounts; Take payments, issue credits and refunds; Review corporate account billing to identify errors and correct as necessary; Evaluate creditworthiness of "on-hold" customer accounts to contain risk
Seniority
Mid-level, individual contributor