Moving Help Phone Agent - Part Time (Remote)
Core
Part-time remote call center representative supporting customers with booking, editing, rescheduling, and canceling Moving Help services via phone, chat, and email.
Role type
Customer Support Specialist (Part-time)
Builds
Customer service interactions for U-Haul Moving Help services
Domain
Logistics / Customer Support
Deliverable
client delivery
Required skills
Calm under pressure, computer navigation, active listening, order processing, record keeping, multi-tasking
Preferred skills
Experience in customer support, empathy, professional communication
Technologies
Windows 11, wired USB headset, webcam, high-speed internet
Responsibilities
Responding to customer inquiries via phone/chat/email, resolving complaints, processing and modifying orders, maintaining customer records, coordinating with supervisors
Seniority
Entry-level, part-time
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