Digital Banking Specialist- Chicago Area
Core
High-end service specialist and guide to digital banking within a modern community hub, bridging digital innovation with human connection.
Role type
Customer service specialist (digital banking guide)
Builds
Digital banking adoption and community engagement
Domain
Financial services / Retail banking
Deliverable
client delivery
Required skills
Customer service, problem-solving, de-escalation, digital ecosystem navigation, event hosting
Preferred skills
Banking experience, G-Suite proficiency
Responsibilities
Proactively engage guests, guide customers through digital tools, troubleshoot tech challenges, host local financial health events, advocate for customers and resolve complaints, foster an inclusive environment
Seniority
Entry-level to Junior
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