Senior Manager, Product Manager - Retail Bank
Core
Leading the strategy and vision for transforming vendor solutions into flexible, scalable internal capabilities to modernize in-person servicing touchpoints (Branch, Cafe, Phone) for Consumer and Small Business Banks.
Role type
Senior Manager, Product Management
Builds
Internal capabilities for agent platforms and communications
Domain
Retail Banking / Digital Transformation
Deliverable
product features
Required skills
Product Management, Strategy & Vision, Cross-functional Leadership, Vendor Solution Transformation, Customer Experience Design, Agile Execution, Data-Driven Decision Making, Stakeholder Management, Product Roadmap Planning, Risk Mitigation
Preferred skills
Consumer-facing digital product experience, Business strategy translation
Technologies
N/A
Responsibilities
Drive strategy for teller modernization, Transform vendor solutions to internal capabilities, Lead cross-functional teams, Reimagine in-person servicing experiences, Deliver innovative customer experiences, Mitigate product risks
Seniority
Senior, hands-on IC with leadership scope