Senior Product Manager, Business Customer Journey & Delivery
Core
Lead the 'Manage U.S. Bank Accounts' journey to deliver digital experiences for small business clients, improving engagement, adoption, and retention.
Role type
Senior Product Manager (Business Banking)
Builds
Digital accounts management experiences for small business clients
Domain
Banking / Fintech
Deliverable
product features
Required skills
Product management, Agile environment leadership, Strategic prioritization, Requirements elicitation, Cross-functional team leadership, Technical fluency, UX practices, Product metrics management, Core banking knowledge
Preferred skills
Digital user experience, Native mobile applications, Regulated environment experience
Technologies
Agile, Desktop applications, Native mobile applications
Responsibilities
Lead planning for discovery cycles including workshops and journey mapping; Create and manage requirements and define product metrics; Lead cross-functional execution for iterative improvements; Identify and engage dependent teams for delivery success; Engage across teams to anticipate challenges and seek collaboration
Seniority
Senior, hands-on IC