Café Ambassador - Hollywood
Core
A high-end service specialist and banking guide who bridges digital innovation and human connection in a modern community hub, empowering guests to master digital tools and promoting financial health.
Role type
Customer-facing banking guide / community engagement specialist
Builds
Digital banking adoption and community financial health initiatives
Domain
Banking / Financial Services / Community Engagement
Deliverable
product features | client delivery
Required skills
Customer service, digital ecosystem guidance, conflict de-escalation, event hosting, brand advocacy, compliance adherence
Preferred skills
Banking experience, retail experience, G-Suite proficiency
Responsibilities
Proactively engage guests to guide them through digital banking tools, host local events promoting financial health, advocate for customers and resolve escalated issues, foster an inclusive community environment, support surrounding locations as needed.
Seniority
Entry-level to Mid-level, hands-on IC
