Senior Associate, Multilingual Process Management
Core
End-to-end delivery of high-quality translation content across the enterprise, ensuring seamless communication and optimizing operational processes.
Role type
Senior Process Manager (Translation Services)
Builds
High-quality translation services for enterprise customer touchpoints
Domain
Translation services / Enterprise operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Translation project management, Business process management, Risk management, Computer-Assisted Translation (CAT) tools, Emerging translation technologies, Project management
Preferred skills
Lean, Agile, Six Sigma, BPM, PMP, Legal/banking/business services sector experience, Design tools (InDesign, Figma, Illustrator), Foreign language proficiency
Technologies
CAT tools, Emerging translation and interpretation technologies
Responsibilities
Oversee consistent delivery of high-quality translation services, Apply and enforce standardized processes and tools, Drive continuous process improvements, Maintain communication with cross-functional stakeholders, Facilitate and manage meetings for stakeholder alignment
Seniority
Senior, hands-on IC
