Principal Associate, Process Manager- Dealer Management
Core
Designing, implementing, and optimizing business processes to drive issue resolution, risk mitigation, and operational excellence for the Dealer Management function.
Role type
Principal Process Manager
Builds
Process improvements and formal documentation (procedures, flow diagrams)
Domain
Financial Services / Dealer Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process Management, Data Analytics, Risk Mitigation, Stakeholder Management, Project Leadership, Documentation, Change Management
Preferred skills
Lean, Six Sigma, Agile, Business Process Management, Compliance, Risk Management
Technologies
Microsoft Office, G Suite
Responsibilities
Lead and own oversight of smaller process improvement work; Collect data and use analytics to provide transparency to senior leadership; Identify and implement process improvements driving issue resolution and risk mitigation; Track and resolve process breakdowns; Develop and maintain formal process documentation; Act as a subject matter expert to partner with project customers.
Seniority
Principal, hands-on IC with potential team leadership