Process Improvement Consultant
Core
Oversee and optimize commercial operations through business process optimization and end-to-end project management to ensure efficiency and scalability.
Role type
Senior Process Improvement Consultant
Builds
Efficient end-to-end workflows and scalable systems architectures for commercial operations
Domain
Financial Services / Commercial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Business process management, Project/program management, BPMN, Lean, Six Sigma, SDLC integration, Change management, Stakeholder engagement, System integration (CRM/ERP), Data analysis, Risk management
Preferred skills
Financial services experience, Low-code workflow configuration, Loan IQ, nCino
Technologies
BPMN, CRM, ERP, Loan IQ, nCino
Responsibilities
Develop process discovery and solution requirements documentation, Lead a team focused on continuous improvement, Design and implement efficient end-to-end workflows, Oversee change management and stakeholder engagement, Integrate and optimize commercial systems, Monitor performance and risk indicators, Analyze data to identify improvement opportunities
Seniority
Senior, hands-on IC with leadership responsibilities