Technology Specialist
Core
Provide technical assistance for hardware, software, and network issues; generate reports and integrate sources for vulnerability assessment and penetration testing.
Role type
IT Infrastructure and Vulnerability Specialist
Builds
Operational support for information systems, network stability, and security hardening
Domain
IT Operations / Cybersecurity
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Technical troubleshooting, Printer Server Management, Network diagnostics, Vulnerability remediation, ServiceNow, PowerShell/Bash/Python scripting, Mac & Windows troubleshooting
Preferred skills
CompTIA Security+, CompTIA A+, CompTIA Network+, CISP, CISM, ITIL, JAMF/SCCM/Intune/Aternity, Fortinet Firewall, CCNA
Technologies
ServiceNow, Google Workspace, Fortinet, JAMF, SCCM, Intune, Aternity, PowerShell, Bash, Python
Responsibilities
Install, configure, and upgrade hardware/software; diagnose and resolve network problems; perform vulnerability monitoring and remediation; ensure SLA compliance; support audio/visual equipment; coordinate software upgrades
Seniority
Mid-level, hands-on IC