Customer Service Coordinator
Core
Coordinate customer orders, communicate with customers and internal teams, and ensure accurate order processing for a factory-built product line.
Role type
Customer Service Coordinator
Builds
Customer order fulfillment and communication flow
Domain
Manufacturing / Factory Built
Required skills
order entry, customer communication, order change management, internal team coordination, report preparation, Microsoft Excel, Microsoft Word, Microsoft Outlook
Preferred skills
bilingual English/Spanish, product training
Responsibilities
Enter and process customer sales orders, review order information for accuracy, respond to customer questions and concerns, coordinate with production and shipping teams, process order changes and adjustments, monitor open orders and communicate status updates, prepare reports and correspondence
Seniority
Entry-level, 0-2 years experience