Sales and Customer Care Andean
Hybrid · Colombia
Core
Provide analytical support to sales teams through reporting, KPI tracking, and business performance insights while managing customer requests and operational coordination.
Role type
Sales operations and customer care specialist
Builds
Dashboards, reports, and presentations for commercial reviews
Domain
Food ingredients and commercial operations
Deliverable
dashboards & analysis
Required skills
Advanced Excel, data analysis, report preparation, stakeholder coordination, project management, customer service
Preferred skills
SAP, Power BI, food ingredients industry knowledge
Responsibilities
Monitor pipeline performance, manage customer documentation and sample requests, maintain customer databases, coordinate vendor activities, assist with travel and expense processes
Seniority
Junior to Mid-level, hands-on IC