Operation Landscape Manager
Core
Lead end-to-end IT operations landscape for applications, infrastructure, and digital services, driving AI-enabled operations transformation to improve reliability and efficiency.
Role type
Senior IT Operations Manager (AI & Automation focus)
Builds
Reliable, cost-effective IT services and an AI-enabled proactive operations model
Domain
Enterprise IT Operations, Service Management, AI/Automation
Deliverable
production ML models
Required skills
IT operations management, service governance, incident/problem/change management, AI/automation strategy, stakeholder management, supplier management, enterprise architecture knowledge, agile delivery
Preferred skills
AIOps platform experience, Microsoft Copilot/Azure AI tools, intelligent workflows, LLMs, SRE background
Technologies
Dynatrace, Datadog, Splunk, Moogsoft, PagerDuty, Microsoft Copilot, Azure AI, Azure OpenAI, Copilot Studio, Power Platform, Power Automate
Responsibilities
Own end-to-end IT operational landscape alignment; Manage service governance, budgets, and suppliers; Lead incident, problem, change, and release management; Ensure new services are support-ready with DR/BC readiness; Define and deliver AI-enabled operations roadmap; Embed AI/automation into daily operations with engineering teams
Seniority
Senior, hands-on IC with strategic oversight