Senior Director, IT
Core
Leads global IT strategy, operations, and employee technology experience, building secure, reliable, and cost-effective services across Americas, EMEA, and APAC while driving AI adoption.
Role type
Senior Director, IT (Strategy & Operations)
Builds
Global IT infrastructure, service delivery platforms, and AI-enabled workflows for corporate employees.
Domain
Enterprise IT, Global Operations, AI Strategy
Deliverable
infrastructure | dashboards & analysis | client delivery
Required skills
Global IT strategy, team leadership (managers & ICs), end-user computing, collaboration platforms, identity and access management, network infrastructure, SaaS ecosystems, change management, budget planning, compliance frameworks (SOC 2, ISO 27001, GDPR, SOX), AI adoption roadmap
Preferred skills
AI operations, model management, prompt engineering, vendor evaluation, zero-trust architecture, distributed team management
Technologies
Google Workspace/M365, Okta, Zoom/Meet, Slack, MDM, ticketing systems, AI tools (LLMs, RAG frameworks)
Responsibilities
Define multi-year IT strategy aligned with business growth; lead global IT operations and service delivery; drive AI adoption and tooling strategy; manage IT budget and spend; ensure security, risk, and compliance; mentor global IT teams; lead change management for company-wide rollouts.
Seniority
Senior, hands-on IC with strategic leadership