Sr. Forward Deployed Engineer
Core
Develop AI-enabled automation solutions to update and simplify IT operations, minimize manual work, and improve end-user experience across all major IT domains.
Role type
Senior IC IT Automation Engineer (AI/AIOps)
Builds
AI-powered automations, AIOps capabilities, infrastructure-as-code templates, and automated pipelines for IT operations.
Domain
IT Operations, Cloud Infrastructure, Generative AI
Deliverable
production ML models
Required skills
Python, API utilization, systems integration, M365/Microsoft ecosystem, hybrid/multi-cloud architectures, LLMs, generative AI pipelines, agent-based automation, tool orchestration, RAG, log/metrics/trace analysis
Preferred skills
Terraform, Ansible, CI/CD pipeline automation, observability platforms, SIEM/SOAR tools, automated remediation frameworks, financial process automation, regulated government environments experience
Technologies
Python, M365, Azure, Entra, Intune, Active Directory, Terraform, Ansible, LLMs, RAG
Responsibilities
Develop AI-powered automations for Incident/Service/Problem Management; Automate provisioning, configuration, patching, and lifecycle workflows; Implement AIOps for alert correlation and automated remediation; Build IaC templates and CI/CD pipelines; Automate cloud optimization and financial workflows; Produce documentation and operational runbooks.
Seniority
Senior, hands-on IC