Onsite IT Support Technician
Core
Provide first-level IT and Operational Technology (OT) support for warehouse users, managing local infrastructure, troubleshooting, and asset lifecycle.
Role type
Onsite IT Support Technician
Builds
IT and OT equipment, network connectivity, and support services for warehouses and offices
Domain
Logistics / Warehouse Operations / IT Infrastructure
Required skills
LAN/network troubleshooting, cabling, IT asset lifecycle management, incident management, SLA adherence, Cyber Security policy enforcement, Power Apps/Automate/BI, LEAN principles
Preferred skills
Team guidance, site visit coordination, vendor coordination
Technologies
Power Apps, Power Automate, Power BI, CMDB
Responsibilities
Troubleshoot hardware, software, and connectivity issues; manage IT asset lifecycle; perform LAN/network troubleshooting and cabling; support office and warehouse moves; provide on-call support for critical incidents; enforce Cyber Security policies; coordinate hardware procurement and IT projects; maintain safe and organized IT environment.
Seniority
Individual Contributor
