Mobile Technician Manager
Core
Manage and lead a team of mobile fleet technicians to drive business performance, customer satisfaction, and revenue growth in a growing market.
Role type
Senior IC manager (fleet operations)
Builds
Mobile fleet maintenance services for commercial vehicle customers
Domain
Automotive fleet maintenance and operations
Required skills
People leadership, performance management, market growth strategy, safety compliance, budget management, cross-functional collaboration, recruitment, operational guidance, inventory management, stakeholder liaison
Preferred skills
Change management, entrepreneurial mindset, data-driven decision making, team culture building
Technologies
Dispatching software, reporting tools, Workday, Salesforce, Kronos, Power BI
Responsibilities
Manage and coach a team of mobile fleet technicians; establish high-performance team culture; monitor metrics and drive continuous improvement; lead onboarding and ramp-up of new technicians; conduct safety audits and quality control inspections; assist in monthly budget development and cost management; partner with sales and client services to maximize revenue; recruit and hire technicians; coordinate work assignments for efficient service delivery; serve as primary liaison with clients; operate a company vehicle for market travel.
Seniority
Manager, people leader