Vehicle Operations Logistics Specialist II - Non-Driver (Non-Auction)
Core
Facilitate and manage the transportation of customer vehicles within an assigned region, coordinating with pickup sites, carriers, and auction teams to ensure timely delivery and resolve logistical issues.
Role type
Logistics operations specialist (non-driver)
Builds
Vehicle delivery schedules and carrier performance metrics
Domain
Automotive industry + transportation logistics
Required skills
Real-time phone communication, data entry, order processing, carrier negotiation, margin tracking, master data management, performance reporting, problem-solving
Preferred skills
Automotive industry experience, transportation field experience, sales or call center experience
Technologies
AS400, AutoIMS, Microsoft Excel, Outlook, Word
Responsibilities
Verify vehicle status via recorded phone lines, manage email boxes for multiple locations, process manual and system orders, monitor holds and verification delays, dispatch negotiations to increase margin, follow up with carriers on VINs, process fees and charges, request hold harmless releases, investigate carrier kickbacks, hold carriers accountable, create corrective actions for vendors, monitor and correct order entry failures, correct master data location errors, compile transportation data and generate reports
Seniority
Individual Contributor, mid-level (1-3 years experience)
