Operations Support Specialist | Afterhours
Core
Administrative and logistical support for transportation operations, including dispatching, scheduling, documentation, and customer/partner communication.
Role type
Operations Support Specialist (Logistics)
Builds
Transportation services and delivery operations for U.S. companies
Domain
Logistics and Transportation
Deliverable
product features
Required skills
Dispatching and routing, Transportation management systems (TMS), DOT compliance knowledge, Data entry and record management, Customer and partner communication, Service disruption resolution
Preferred skills
Associate's or Bachelor's degree in Business or Logistics, Knowledge of customs and border requirements
Technologies
Microsoft Office Suite, Transportation Management Systems (TMS), Partner capacity platforms, Driver mobile apps
Responsibilities
Coordinate documentation and maintain communication with drivers, vendors, and customers; Monitor transportation systems to track delivery status and route efficiency; Prepare and manage bills of lading, manifests, and compliance records; Input and maintain data in TMS; Support operations leadership with audits, reporting, and service recovery solutions; Schedule Mexico partner capacity and drayage services; Provide real-time tracking updates to customers.
Seniority
Individual Contributor, Entry to Mid-level
