Account Manager, Level 1
Core
Lead the success, retention, and growth of the dealer book of business throughout the customer lifecycle.
Role type
Account Manager (Level 1)
Builds
CarGurus automotive marketplace platform (Listings Packages & Digital Suite) for dealerships
Domain
Automotive / SaaS
Deliverable
client delivery
Required skills
consultative guidance, data analysis, relationship management, cross-functional collaboration, strategic problem-solving, time management
Preferred skills
CRM experience (e.g., Salesforce), proficiency in Google Workspace/Microsoft Office
Responsibilities
Partner with Account Executives to support the shared book of business; Complete post-sale onboarding for new dealerships; Educate dealers on maximizing platform value; Quantify service value and identify growth opportunities; Follow up on technical, billing, and content issues; Develop relationships with dealership decision makers.
Seniority
Junior to Mid-level, hands-on IC
