Account Manager, Level 1

CarGurus

Boston (1001 Boylston Street)Full-time$72k2026-08-31 → 2026-11-10

Hybrid

Core

Lead the success, retention, and growth of the dealer book of business throughout the customer lifecycle.

Role type

Account Manager (Level 1)

Builds

CarGurus automotive marketplace platform (Listings Packages & Digital Suite) for dealerships

Domain

Automotive / SaaS

Deliverable

client delivery

Required skills

consultative guidance, data analysis, relationship management, cross-functional collaboration, strategic problem-solving, time management

Preferred skills

CRM experience (e.g., Salesforce), proficiency in Google Workspace/Microsoft Office

Responsibilities

Partner with Account Executives to support the shared book of business; Complete post-sale onboarding for new dealerships; Educate dealers on maximizing platform value; Quantify service value and identify growth opportunities; Follow up on technical, billing, and content issues; Develop relationships with dealership decision makers.

Seniority

Junior to Mid-level, hands-on IC

About CarGurus

CarGurus is one of the largest automotive marketplaces in the world, and the data we generate, what shoppers search for, how prices move, and how inventory turns across the country, is one of our most valuable and differentiated assets. We are investing in how we bring that data to our customers: turning it into products that customers can buy, license, and build on. It's a broad and fast-growing area for us, and we are increasingly embedding this data more deeply and robustly into the products and solutions we bring to market.