Remote Dealer Services Specialist II - Miami South
Core
Facilitate client interactions across Manheim channels, build strong dealer relationships, and provide strategic guidance on sales performance and vehicle valuation.
Role type
Individual Contributor Dealer Services Specialist
Builds
Client relationships and sales coordination for dealers in the Miami South territory
Domain
Automotive wholesale and auction services
Deliverable
client delivery
Required skills
Bilingual English/Spanish, consultative sales approach, data analysis for vehicle valuation, problem solving, de-escalation, prioritization
Preferred skills
Bachelor's degree in a related discipline, previous experience as a Wholesale Specialist
Technologies
Manheim channels, vehicle valuation data tools
Responsibilities
Cultivate and nurture strong relationships with clients through proactive engagement and tailored solutions; Partner with business units to ensure a unified approach in serving clients; Act as a liaison between clients and internal business units to resolve issues; Utilize a consultative approach to foster dialogue on sales performance and provide strategic recommendations; Empower clients through personalized coaching sessions on tool usage and marketplace policies.
Seniority
Individual Contributor