Remote Dealer Services Specialist II - Miami South
Core
Facilitate client interactions across Manheim channels and locations, building strong relationships and providing strategic guidance to dealers in the Miami South territory.
Role type
Dealer Services Specialist II (Individual Contributor)
Builds
Client relationships and sales process coordination for wholesale inventory
Domain
Automotive wholesale / Vehicle operations
Deliverable
client delivery
Required skills
Bilingual English/Spanish, consultative approach, data analysis, problem solving, de-escalation, prioritization
Preferred skills
Wholesale Specialist experience, Bachelor's degree
Technologies
Manheim platform tools, vehicle valuation data
Responsibilities
Cultivate and nurture strong relationships with clients through proactive engagement and tailored solutions; Partner with sales, mobile inspections, and trade desk teams to ensure unified client service; Act as a liaison between clients and internal business units to resolve issues autonomously; Foster constructive dialogue with dealers on sales performance using market insights and vehicle valuation data; Empower clients through personalized coaching sessions on tool usage and marketplace policies.
Seniority
Mid-level Individual Contributor
