Military Base Enrollment Advisor (Vandenberg Education Center, CA)
Core
Manages the prospective student experience from inquiry to enrollment for military base students, assisting with program knowledge, tuition assistance, and benefits.
Role type
Student Enrollment Advisor
Builds
University programs for active duty, veterans, and military families
Domain
Higher Education / Military Services
Deliverable
product features
Required skills
Customer service, consultative sales, CRM/SIS systems, military benefits knowledge, scheduling, document management
Preferred skills
Bachelor's degree, call center software experience, military affiliation
Technologies
Salesforce, Microsoft Office Suite, CRM, SIS
Responsibilities
Proactively engage prospective students via phone, text, and email; assist with enrollment process from inquiry to first class; document interactions in Salesforce; create program estimates and degree plans; enroll students and develop schedules; present student orientations; attend base events and drills.
Seniority
Entry-level to Mid-level, hands-on IC