Military Base Enrollment Advisor (Vandenberg Education Center, CA)
Core
Manage the prospective student experience from inquiry to enrollment for military base students, assisting with program knowledge, tuition assistance, and benefits.
Role type
Student Enrollment Advisor
Builds
Student enrollment pipelines and start plans for military-affiliated students
Domain
Higher Education / Military Education Services
Deliverable
product features
Required skills
Customer service, consultative sales, CRM/SIS systems, military benefits knowledge, multi-tasking, regulatory compliance
Preferred skills
Bachelor's degree, call center experience, education/consultative sales background, military affiliation
Technologies
Salesforce, CRM, SIS, Microsoft Office Suite
Responsibilities
Proactively engage prospective students via phone/text/email to increase contact; assist with enrollment process from inquiry to first class; document interactions in Salesforce; manage 'Inquiry to Enrollment' admissions process; provide accurate program and benefits information; create program estimates and degree plans; enroll students and develop start plans; develop student schedules; present student orientations; attend base events and drills.
Seniority
Entry-level to Mid-level, hands-on IC