Senior Technical Support Engineer - Vertica
Core
Provide advanced Tier 3 support for complex customer environments, performing root-cause analysis and troubleshooting escalated issues for Vertica deployments.
Role type
Senior Technical Support Engineer (Database)
Builds
Enterprise-grade Vertica data warehouse solutions for on-premises and cloud environments
Domain
Data Warehousing / Analytical Databases
Deliverable
client delivery
Required skills
Linux administration, SQL, data warehousing concepts, Vertica columnar architecture, performance tuning, TCP/IP networking, containerized environments
Preferred skills
Vertica support experience, large-scale data warehouse support, capacity planning, Kubernetes deployments
Technologies
Vertica, RHEL, CentOS, Ubuntu, Kubernetes, TCP/IP
Responsibilities
Provide advanced Tier 3 support for complex customer environments, independently troubleshoot and resolve escalated technical issues, perform detailed root-cause analysis, mentor and support junior engineers, utilize Vertica Management Console and performance tuning tools, support Vertica deployments across on-premises and cloud environments
Seniority
Senior, hands-on IC