IT Technician Intern (Industrial Solutions)
Core
Support desktop environments, IT infrastructure, and facility services (AV, security, printing) for a new data center and microgrid facility.
Role type
IT Technician Intern
Builds
Desktop support, device configuration, and facility IT services for a new power generation hub.
Domain
Industrial manufacturing / Data center infrastructure
Deliverable
product features
Required skills
Desktop support, device configuration, troubleshooting, license management, network support, security settings management, incident/problem/change management principles, vendor engagement
Preferred skills
Manufacturing environment expertise, process management, customer focus
Technologies
Desktop OS, printers/copiers, security systems, audio-visual equipment
Responsibilities
Configure new and existing devices according to corporate standards, install and troubleshoot desktop applications, maintain license management and version control, provide basic network, security, and printing support, support staff via phone/email/chat, ensure quality services meet SLA, support setup of Service Management processes
Seniority
Intern