Quality Customer & Warranty Engineer
Core
Analyze product returns due to quality issues under warranty, manage warranty databases, process claims, and participate in quality review boards to implement effective solutions for quality issues in warranties and assembly plants.
Role type
Warranty Quality Engineer
Builds
Warranty reduction strategies and quality improvement solutions for automotive powertrain components
Domain
Automotive / Manufacturing Quality Engineering
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Mechanical/Electronic/Electrical Engineering background, Statistical Methods, Problem-Solving Techniques, IATF Quality Systems, ISO 14001 Environmental Systems, GD&T, FMEA, Weibull analysis, CQI-14, Poka Yokes, Device Design
Preferred skills
Microsoft Office, experience with domestic and international customer relations
Technologies
Microsoft Office, IATF Quality Systems, ISO 14001
Responsibilities
Analyze product returns due to quality issues under warranty, manage warranty database for domestic and foreign returns, process warranty claims with customers, participate in Quality Review Board projects, monitor and follow up on established gates for warranty issues, control production checks sent to corporate and SLP lab
Seniority
Mid-level, 3+ years experience