Account Manager
Core
Developing new business relationships and serving as the first level of support to existing clients for a global language services provider.
Role type
Account Manager (Sales & Client Support)
Builds
New client acquisition and upselling of translation and localization services
Domain
Language services and technology solutions
Deliverable
client delivery
Required skills
Sales experience, problem solving, analytical skills, time management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Develop prospective clients through research, trade show lists, referrals, and directories; Foster and close new clients via cold calling, networking, and tradeshows; Grow new business from existing clients and upsell the service portfolio; Negotiate rates and deadlines with clients; Educate clients on the translation process, rates, and turnaround times; Liaise with production to ensure job quality and attention to detail; Follow up with clients to ensure satisfaction with delivery and service.
Seniority
Entry-level to Mid-level
