Senior Manager, Enterprise Solutions & Implementation - FuzeRx
Core
Own end-to-end delivery lifecycle for complex, multi-workstream client implementations and serve as the primary bridge between Account Management and Product/Technology teams to translate client needs into prioritized product enhancements.
Role type
Senior Manager, Enterprise Solutions & Implementation
Builds
Large-scale client implementation programs and product enhancement backlogs
Domain
Healthcare, Pharmacy, B2B Technology
Deliverable
client delivery
Required skills
Enterprise implementation ownership, cross-functional delivery leadership, product liaison, project management (milestone planning, risk registers), pharmacy workflow understanding, influence without authority, strategic initiative support
Preferred skills
PMP, PgMP, or comparable project management certification
Technologies
None explicitly stated
Responsibilities
Own end-to-end project management for large, complex client implementations from kickoff through go-live and hypercare; Build and maintain detailed implementation plans with defined milestones and risk mitigation strategies; Lead implementation workstreams coordinating Operations, Clinical, Product, Technology, and Finance without direct authority; Serve as the primary escalation point during active implementations; Manage the implementation-to-CS handoff with full documentation; Liaise between Account Management and Product/Technology teams to represent client needs; Aggregate and prioritize product enhancement requests into a structured backlog; Develop and enforce implementation standards and playbooks; Support the VP of Account Management in executing key strategic initiatives
Seniority
Senior, hands-on IC with path to people leadership