Key Account Executive
Core
Partner with Sales to manage and support strategic customers, driving retention, growth, and positive customer experience by aligning internal teams to deliver on commitments.
Role type
Key Account Executive (Strategic Customer Management)
Builds
Strategic customer relationships and commercial solutions for Maersk's ocean logistics services
Domain
Logistics / Ocean Freight / Supply Chain
Deliverable
client delivery
Required skills
Strategic account management, cross-functional coordination, contract negotiation, RFI/RFP management, customer retention strategies, commercial process management
Preferred skills
Experience in ocean logistics, stakeholder management, issue resolution
Responsibilities
Partner with Sales to manage and support strategic customers; Understand customer needs and connect them with relevant Maersk products and solutions; Coordinate customer allocation and ensure commitments are met; Support Ocean tender activities; Coordinate Logistics RFI/RFP, contracting, and contract renewals in line with pricing guidelines.
Seniority
Individual Contributor