Process Expert
Core
Owns job file management for shipping documents and customer invoices, overseeing SCM operations activities post-booking.
Role type
Process Expert (Supply Chain Operations)
Builds
Shipping documentation and customer invoice records
Domain
Logistics / Supply Chain Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
File management, Documentation, System updates, Operational finance, Exception handling, Customer query resolution
Responsibilities
Create and update shipping documents and Customer Invoices, Manage all SCM Operations activities under file management, Perform documentation and system updates, Handle operational finance tasks, Communicate proactively with customer service regarding exceptions, Support Customer Service in resolving customer queries and exceptions
